Elite Fodder - Privacy Policy

Effective Date: 1 November 2025

1. Who We Are

Elite Fodder Pty Ltd (“we”, “us”, “our”) is an Australian fodder trading business based in Victoria.

We connect trusted suppliers and end users of quality feed across Australia.

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of information:

  • Personal details: name, phone number, email address, and business name.

  • Business information: ABN, farm or delivery address, and product or service details.

  • Financial information: bank account or payment details for invoicing or transactions.

  • Website data: basic analytics such as browser type, pages visited, and time spent on site (collected through cookies or analytics tools).

We collect information directly from you when you:

  • Fill out an enquiry or contact form.

  • Register as a buyer or seller.

  • Communicate with us by phone, email, or social media.

  • Use our website.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes or services.

  • Facilitate buying, selling, and transport of fodder.

  • Send invoices, process payments, and maintain records.

  • Improve our website, services, and customer experience.

  • Comply with legal, tax, or regulatory obligations.

We will not use your information for unrelated purposes without your consent.

4. Disclosure of Information

We may share your information with:

  • Freight companies, logistics providers, and contractors assisting with service delivery.

  • Accountants, lawyers, or IT service providers who help us operate our business.

  • Banks or payment processors to complete financial transactions.

  • Government agencies or regulators, if required by law.

We do not sell or rent your personal information to third parties.

5. Storage and Security

We store your personal information securely through password-protected systems and reputable cloud services.

We take reasonable steps to protect data from loss, misuse, or unauthorised access.

If information is no longer needed, it is securely destroyed or de-identified.

6. Cookies and Website Tracking

Our website may use cookies or analytics tools to monitor site performance and user behaviour.

Cookies help us understand how people use our site so we can improve navigation and usability.

You can adjust your browser settings to refuse cookies, though some site features may not work properly.

7. Access and Correction

You can request access to your personal information or ask us to correct it if it’s inaccurate.

To do so, please contact us using the details below. We will respond within a reasonable time.

8. How to Contact Us

Elite Fodder Pty Ltd

PO Box 796

Horsham, Victoria 3402

josh@elitefodder.com.au

0427 598 287

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.